Returns & Exchanges

At Smith Optics, we stand behind our gear and offer a hassle-free 30-day return policy for all unused products in their original packaging. We are committed to ensuring you have the perfect equipment for every adventure, whether you are on the slopes or the trails.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked correctly.

• 3.
  Pack Your Gear

  Place the unused items, including all original tags and protective cases, securely into the original shipping box or a similar sturdy container.

• 4.
  Ship and Refund

  Drop your package off at any authorized carrier location; once our warehouse inspects the items, a refund will be issued to your original payment method within 7-10 business days.